Terms of Service

Effective Date: April 28, 2026  |  Last Updated: April 28, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and ACU Guide ("Company," "we," "us," or "our"), the operator of the website located at acu-guide.com (the "Website"). These Terms govern your access to and use of all content, features, and services offered through the Website.

By visiting, browsing, registering, or otherwise using this Website or any of its services, you confirm that:

• You are at least 18 years of age or have reached the age of majority in your province or territory of residence;
• You have the legal capacity to enter into a binding agreement;
• You agree to comply with all applicable federal, provincial, and territorial laws of Canada; and
• You have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other policies posted on the Website.

If you are using the Website on behalf of an organization, corporation, or other legal entity, you represent and warrant that you are authorized to bind that entity to these Terms, and references to "you" shall include that entity.

2. Description of Services

ACU Guide operates as a general information and resource platform accessible through acu-guide.com. The Website provides users with access to a range of informational, educational, and reference materials, including but not limited to guides, articles, directories, tools, and other related content (collectively, the "Services").

Our Services may include, without limitation:

• Informational content and educational resources on topics covered by the Website;
• Directory listings and reference guides;
• Interactive tools and search functionality;
• User registration and account management features;
• Communication tools such as contact forms and email subscription services;
• Third-party links and resources for supplementary reference.

ACU Guide reserves the right to modify, suspend, discontinue, or expand any aspect of the Services at any time, with or without notice, and without liability to you or any third party. We do not guarantee that the Services or any feature thereof will be available continuously or without interruption.

The information provided through our Services is intended for general informational purposes only and does not constitute professional advice of any kind. Users are encouraged to consult qualified professionals for specific advice tailored to their individual circumstances.

3. User Obligations and Prohibited Activities

3.1 User Responsibilities

As a condition of your access to and use of the Website and Services, you agree to:

• Provide accurate, current, and complete information when creating an account or submitting any form on the Website;
• Maintain the confidentiality of your account credentials and promptly notify us of any unauthorized use of your account;
• Use the Website and Services only for lawful purposes and in accordance with these Terms;
• Comply with all applicable federal and provincial laws of Canada, including the Criminal Code of Canada, the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL), and all relevant consumer protection legislation;
• Respect the intellectual property rights, privacy rights, and other legal rights of ACU Guide and third parties;
• Conduct yourself in a respectful and professional manner when interacting with any community features of the Website.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities when accessing or using the Website or Services:

• Illegal Conduct: Using the Website for any unlawful purpose or in violation of any federal, provincial, territorial, or local law or regulation;
• Fraud and Misrepresentation: Submitting false, misleading, or inaccurate information, or impersonating any person or entity;
• Unauthorized Access: Attempting to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website;
• Interference: Introducing viruses, malware, Trojan horses, worms, or any other harmful or disruptive code into the Website or its infrastructure;
• Scraping and Data Mining: Using automated tools, bots, scrapers, spiders, or similar technologies to extract, collect, or harvest data from the Website without our express written permission;
• Spam: Sending unsolicited commercial communications in violation of Canada's Anti-Spam Legislation (CASL) or using our platform to facilitate spam activities;
• Harassment: Harassing, threatening, intimidating, or abusing other users or representatives of ACU Guide;
• Infringement: Uploading, posting, or transmitting any content that infringes upon the intellectual property rights, privacy rights, or other rights of any third party;
• Reverse Engineering: Attempting to reverse engineer, decompile, disassemble, or otherwise derive the source code of any software powering the Website;
• Commercial Exploitation: Reproducing, duplicating, copying, selling, or otherwise exploiting any portion of the Website or its content for commercial purposes without our express written consent;
• Harmful Content: Posting or transmitting any content that is defamatory, obscene, hateful, discriminatory, or otherwise objectionable under Canadian law.

ACU Guide reserves the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates any of the above provisions, including without limitation, reporting such activity to law enforcement authorities.

4. Intellectual Property Rights

4.1 Our Intellectual Property

The Website and all of its content, features, and functionality — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the selection and arrangement thereof — are the exclusive property of ACU Guide or its content suppliers and are protected by Canadian and international intellectual property laws, including the Copyright Act (R.S.C., 1985, c. C-42), the Trade-marks Act, and applicable international treaties.

The ACU Guide name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of ACU Guide or its affiliates. You must not use such marks without our prior written permission.

4.2 Limited License to Users

Subject to your compliance with these Terms, ACU Guide grants you a limited, non-exclusive, non-transferable, revocable, and personal license to access and use the Website and its content solely for your personal, non-commercial informational purposes. This license does not include any right to:

• Modify or create derivative works based on the Website or its content;
• Distribute, publicly perform, or publicly display any content from the Website;
• Use any data mining, robots, or similar data gathering and extraction tools;
• Download any portion of the Website (other than page caching) for purposes other than those expressly permitted.

Any use of the Website not expressly permitted by these Terms constitutes a breach of these Terms and may violate Canadian copyright, trademark, and other applicable laws.

4.3 User-Submitted Content

If you submit, post, upload, or otherwise transmit any content to the Website ("User Content"), you grant ACU Guide a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in connection with the operation of the Website and our Services. You represent and warrant that you own or have the necessary rights to grant this license and that your User Content does not infringe any third-party rights.

5. Payment Terms

Certain features or services offered through acu-guide.com may require payment. Where applicable, the following payment terms shall apply:

• Fees: All applicable fees will be clearly disclosed prior to purchase. Prices are listed in Canadian dollars (CAD) unless otherwise specified.
• Taxes: You are responsible for all applicable taxes, including Goods and Services Tax (GST), Harmonized Sales Tax (HST), or provincial sales taxes, as required by applicable Canadian federal and provincial law.
• Billing: By providing payment information, you authorize ACU Guide or its authorized payment processors to charge the applicable fees to your payment method.
• Refunds: Refund policies, where applicable, will be outlined at the point of purchase or in a separate refund policy document. Consumer protection legislation in your province or territory may provide you with additional rights regarding refunds.
• Disputes: Any billing disputes must be raised in writing within thirty (30) days of the charge in question by contacting us at [email protected].

ACU Guide reserves the right to modify pricing at any time. Where applicable, you will be provided with reasonable notice of any price changes in accordance with applicable consumer protection laws.

6. Disclaimers — Services Provided "As Is"

THE WEBSITE AND ALL SERVICES, CONTENT, AND MATERIALS PROVIDED THROUGH ACU-GUIDE.COM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE CANADIAN LAW, ACU GUIDE EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, INCLUDING BUT NOT LIMITED TO:

• Implied warranties and conditions of merchantability, fitness for a particular purpose, and non-infringement;
• Warranties that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components;
• Warranties as to the accuracy, reliability, completeness, timeliness, or suitability of any information or content provided through the Website;
• Warranties regarding results that may be obtained from use of the Website or Services.

The content available on acu-guide.com is intended for general informational purposes only. It does not constitute, and should not be treated as, professional, medical, legal, financial, or any other form of specialized advice. ACU Guide makes no guarantee that reliance on any information provided through the Website will produce any particular result or outcome.

Some provinces and territories do not allow the exclusion of implied warranties; therefore, some of the above limitations may not apply to you. In such cases, our disclaimers shall apply to the maximum extent permitted by applicable law in your jurisdiction.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN CANADA, IN NO EVENT SHALL ACU GUIDE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
• PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE;
• UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN;
• INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE;
• BUGS, VIRUSES, TROJAN HORSES, OR SIMILAR ITEMS TRANSMITTED THROUGH THE WEBSITE BY THIRD PARTIES;
• ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE WEBSITE.

These limitations apply whether such damages arise from breach of contract, tort (including negligence), strict liability, or any other legal theory, and whether or not ACU Guide has been advised of the possibility of such damages.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, ACU Guide's total liability to you for all claims arising out of or related to these Terms or your use of the Services shall not exceed the greater of (i) the total amount paid by you to ACU Guide in the twelve (12) months preceding the claim, or (ii) one hundred Canadian dollars (CAD $100.00).

Nothing in these Terms shall limit or exclude our liability for fraud, fraudulent misrepresentation, death or personal injury caused by our negligence, or any other liability that cannot be excluded or limited under applicable Canadian law.

8. Indemnification

You agree to defend, indemnify, and hold harmless ACU Guide, its parent companies, subsidiaries, affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable legal fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Website or Services;
• Your User Content or any content you submit, post, or transmit through the Website;
• Your violation of any applicable federal, provincial, territorial, or local law or regulation;
• Your violation of any rights of a third party, including intellectual property rights, privacy rights, or publicity rights;
• Any claim that your User Content caused damage to a third party.

ACU Guide reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate fully with ACU Guide's defense of such claim. You agree not to settle any matter without the prior written consent of ACU Guide.

9. Third-Party Links and Content

The Website may contain links to third-party websites, resources, or services that are not owned or controlled by ACU Guide. These links are provided for your convenience and informational purposes only. ACU Guide has no control over, and assumes no responsibility for, the content, privacy policies, terms of service, or practices of any third-party websites or services.

We do not endorse any third-party website or the products or services offered by such third parties. You acknowledge and agree that ACU Guide shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such third-party content, goods, or services. We strongly advise you to review the terms and privacy policies of any third-party websites you visit.

10. Privacy Policy

Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated by reference into these Terms of Service. Our Privacy Policy describes how we collect, use, share, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial privacy legislation, and other relevant Canadian laws. By using the Website, you consent to the collection and use of your information as described in our Privacy Policy.

You may review our Privacy Policy at any time by visiting the designated privacy policy page on acu-guide.com.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or the Services shall be governed by and construed in accordance with the laws of Canada and the applicable laws of the province or territory in which ACU Guide operates, without regard to any conflicts of law principles that would cause the application of the laws of any other jurisdiction.

Subject to the dispute resolution provisions set out in Section 12, you irrevocably consent to the exclusive jurisdiction and venue of the courts of competent jurisdiction in Canada for the resolution of any disputes arising under or in connection with these Terms. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Consumer protection legislation in your province or territory, including applicable statutes such as the Consumer Protection Act (Ontario), the Business Practices and Consumer Protection Act (British Columbia), or equivalent legislation in other Canadian provinces, may provide you with rights and remedies that cannot be waived by contract. Nothing in these Terms is intended to limit any rights you may have under applicable mandatory consumer protection legislation.

12. Dispute Resolution

12.1 Informal Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Website or Services, the parties agree to first attempt to resolve the dispute informally. You agree to contact ACU Guide at [email protected] and provide written notice of your dispute, including a description of the nature and basis of the claim and the relief sought. ACU Guide will attempt to respond within thirty (30) days of receiving your notice.

12.2 Mediation

If the parties are unable to resolve a dispute informally within sixty (60) days of the initial notice, either party may request non-binding mediation. The parties agree to participate in good faith in the mediation process before commencing formal legal proceedings.

12.3 Arbitration (Optional)

At the election of either party, any unresolved dispute may be submitted to final and binding arbitration administered in accordance with the applicable rules of a recognized Canadian arbitration body. The arbitration shall be conducted in English and shall take place in Canada. The arbitrator's decision shall be final and binding upon the parties and may be enforced in any court of competent jurisdiction.

12.4 Class Action Waiver

To the extent permitted by applicable Canadian law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a class action, consolidated action, or representative action. If applicable law does not permit this waiver, the class action or representative action must be litigated in a court of competent jurisdiction in Canada, and not in arbitration.

13. Term and Termination

13.1 Term

These Terms of Service are effective as of the date you first access the Website or Services and shall remain in full force and effect for as long as you continue to use the Website or any of its Services.

13.2 Termination by You

You may terminate your use of the Website and any account you have created at any time by ceasing all use of the Website and, if applicable, by contacting us at [email protected] to request deletion of your account.

13.3 Termination by ACU Guide

ACU Guide reserves the right, in its sole discretion, to suspend, restrict, or terminate your access to the Website and Services, with or without notice and without liability to you, for any reason, including but not limited to:

• Your breach or alleged breach of any provision of these Terms;
• Requests by law enforcement or other government authorities;
• Unexpected technical or security issues or problems;
• Extended periods of inactivity;
• Fraudulent, abusive, or illegal activity;
• Cessation or material modification of the Website or Services.

13.4 Effect of Termination

Upon termination of your access to the Website and Services, your right to use the Website shall immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including without limitation, provisions relating to intellectual property rights, disclaimers, limitations of liability, indemnification, and dispute resolution.

14. Changes to Terms of Service

ACU Guide reserves the right to amend, update, or modify these Terms of Service at any time. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where required by applicable law, provide you with additional notice (such as by email or a prominent notice on the Website).

Your continued use of the Website or Services after any changes to these Terms have been posted constitutes your acceptance of the revised Terms. If you do not agree with any modification to these Terms, you must immediately cease using the Website and Services.

We encourage you to review these Terms periodically to stay informed of any updates. It is your responsibility to check this page for any changes.

15. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable under applicable law by a court of competent jurisdiction or an arbitrator, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the remaining provisions of these Terms, which shall continue in full force and effect to the maximum extent permitted by law.

The parties agree that any invalid or unenforceable provision should be enforced to the maximum extent permissible in order to give effect to the original intent of the parties.

16. Waiver

No failure or delay by ACU Guide in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No waiver by ACU Guide of any breach or default of any provision of these Terms shall be deemed a waiver of any subsequent breach or default, and shall not affect the other terms of these Terms.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by ACU Guide on the Website, constitute the entire agreement between you and ACU Guide with respect to your use of the Website and Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the same subject matter.

In the event of any conflict between these Terms and any other policy or agreement posted on the Website, these Terms shall prevail unless otherwise expressly stated.

18. Force Majeure

ACU Guide shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, civil disturbance, government actions, labour disputes, power failures, internet outages, or third-party service provider failures. In such circumstances, ACU Guide shall be entitled to a reasonable extension of time for performance of its obligations.

19. Language

The parties have expressly requested that these Terms of Service and all related documents be drafted and executed in English. Les parties ont expressément demandé que les présentes conditions et tous les documents connexes soient rédigés et exécutés en anglais.

20. Accessibility

ACU Guide is committed to ensuring that our Website and Services are accessible to all users, including persons with disabilities, in accordance with applicable Canadian accessibility legislation, including the Accessible Canada Act (S.C. 2019, c. 10) and applicable provincial accessibility standards. If you experience any difficulty accessing any part of our Website, please contact us at [email protected] and we will make reasonable efforts to accommodate your needs.

21. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you wish to report a violation of these Terms, please contact us using the information below: